All posts tagged Interview

Relationship Health working to prevent family breakdown.

What is your charity’s name and mission?
Relationship Health working to prevent family breakdown.

How long have you been using Twitter and who’s idea was it?
1 year. It was my idea.

Hammer out on Twitter Interview

What is your charity’s name and mission?

Hammer Out is the leading charity in the UK South-West & Midlands offering a support network to people whose lives have been affected by any type of brain tumour. We are there at any time throughout diagnosis, treatment and beyond, and not just for patients, but their loved ones and carers also.

Eight interviews with charities using Facebook

Here is a round-up of our Facebook charity interviews so far. If you would like to contribute, check out the questions and send your answers to us.

How RP fighting blindness use Facebook

Be patient, make sure you animate a group or fan-page regularly until it becomes self-sustaining.

Diabetes UK using Facebook to raise awareness

Having a Diabetes UK fan page encourages dialogue between fellow supporters and we’ve seen a real community emerge from this.

Contact a Family – using Facebook

Give your audience content they can interact with to establish a constructive dialogue.

How RP Fighting Blindness use Facebook

What is your charity’s name and mission?

RP Fighting Blindness exists to (1) find a cure for retinitis pigmentosa (inherited blindness) and (2) support and inform people with the condition.

How long have you been using Facebook?

About two years.

Why do you use Facebook and which parts of it do you use?

We use groups, and we wanted to reach younger people and also to be more proactive/active/dynamic.

Hearing Dogs barking on Twitter

What is your charity’s name and mission?

Hearing Dogs for Deaf People, Our Mission: To offer greater independence, confidence and security to deaf people by providing dogs trained to alert them to chosen everyday sounds.

What is your name?
Sarah Grier

How long have you been using Twitter and whose idea was it?
I’ve been using Twitter with a personal profile for a year or so, but began the Hearing Dogs Twitter profile in January 2009. We had discussed it internally for a while and only hesitated due to the potential workload required to sustain an interesting and frequently updated feed. With the explosion of interest in Twitter (the Stephen Fry effect) we decided to take the plunge.

Teenage Cancer Trust, children, cancer and Twitter

What is your charity’s name and mission?

Our mission statement: Teenage Cancer Trust aims to ensure that every young person with cancer and their family receive the best possible care and professional support throughout their cancer journey. We also empower young people through education and advocacy.

What is your name?
Yuki

How long have you been using Twitter and whose idea was it?
I joined the organisation four months ago and one of the first things I did was start up @TeenageCancer - I manage all things web and digital here; the website and our social networks. Twitter is the newest addition to our online presence and one that I thought we really needed to be a part of.


What have you enjoyed so far while using Twitter?

The connections with other people and organisations across time zones and themes. I can be talking to someone about the free educational services we offer schools, while reading an @ reply from someone about their success on one of our fundraising treks, to updating our followers on our latest event. I like the momentum of conversations and the emergence of trends. I also like the no-frills, no-nonsense nature of Twitter, you’ve got to be in it, and on it, and respond to things as they happen.

Kidney Research on Twitter and awareness

What is your charity’s name and mission?

Kidney Research UK, our mission is to fund life-saving research into kidney disease, to improve the quality of life of those with the kidney disorders and to increase public awareness of kidney health.

What is your name?
Helen

How long have you been using Twitter and whose idea was it?
Since mid April – so not too long although personally since August 07. I thought Twitter was something we needed to embrace, having followed a few passionate charity people on my personal account I found other charities and immediately saw the ways we could use it to promote Kidney Research UK and our cause.  I’ve also used it in the previous two companies I’ve worked for, one to spread news articles and the other as customer service.

What have you enjoyed so far while using Twitter?
That it gives me direct access to people in similar roles within other charities, early days of using it for the charity at the moment.  I think the instant connection is great – on the morning the London Marathon 2010 ballot opened the site was down for the majority of people, I used twitter search to find people that were trying to register and suggested they could always register to run for us!

Have there been instances of followers doing something wonderful for you?
I haven’t widely publicised our account to supporters yet as I want to make sure I’m using it in the right way and consistently before spreading the word and upping followers!

What has been your biggest challenge to date?

Finding the right mix between making it a charity account but still keeping the personal touch – making it almost a personal account with a cause.

Do you have a Twitter tip for other charities?
Start slow, don’t jump right in and invite supporters to follow you , test the water first, find your way round, find the right way to get your message across.

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Would your charity / Non-profit like to take part in our questions and answers? If so follow this link for instructions: Twitter charity interview questions.

All for Africa Supporting Africa via Twitter

What is your charity’s name and mission?
The mission of All For Africa, a 501-(c)(3) non-profit organization, is to help secure the long-term sustainability of important community level initiatives in health, education, clean water, micro-financing, community development and skills training on the continent of Africa.

What is your name?
Steve

How long have you been using Twitter and whose idea was it?
It was a collective agreement within the organization

What have you enjoyed so far while using Twitter?
Meeting new people as well as gaining so much info on different social development issues on profit and non-profit world.

Have there been any instances of followers doing something wonderful for you?
Retweeting our messages

What has been your biggest challenge to date?
Gaining new followers

Do you have a Twitter tip for other charities?
It takes time to build a constituency. Patience is key

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Would your charity / non-profit like to take part in our questions and answers? If so follow this link for instructions: Twitter Charity Interview questions

Weldmar Hospicecare Trust Twitter for supporters

What is your charity’s name and mission?

Weldmar Hospicecare Trust

What is your name?
Chris Davies

How long have you been using Twitter and whose idea was it?
The Trust started using Twitter in November 08, and it was my idea (I started in post in October 08). Personally, I signed up in May 07, but only really started using Twitter when I joined the Trust.

What have you enjoyed so far while using Twitter?
Personally – being able to connect with others in similar roles/areas of work – as working for a charity is very new to me, and I am fairly isolated in Dorset. Professionally, being able to make connections with people who hadn’t thought of communicating with a hospice before, or supporting us.

Have there been any instances of followers doing something wonderful for you?

Yes, so far three Twittering ‘dogs’ have signed up for our sponsored dog walk – new supporters of the Trust. And there have been offers of help in other ways than donating money – for example, one Twitterer is knitting items for sale at our fete in July.

What has been your biggest challenge to date?
Finding users of Twitter who are also supporters of Weldmar. A very different demographic to those that normally support us.

Do you have a Twitter tip for other charities?
Just keep at it – keep sending messages out. Yes, use Twitter to promote your events, your news, your calls to action – but also engage with both those that already follow you and those that don’t yet. Answer general questions that people post (not just about your charity/area of work). The more you do this, the more likely you are to start a conversation that will lead to engagement.Do it!

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Would your charity / non-profit like to take part in our questions and answers? If so follow this link for instructions: Twitter charity interview questions

Water Charity tweeting for water

What is your charity’s name and mission?

Water Charity http://watercharity.org.  We do water, sanitation, and public health projects worldwide

What is your name?
Averill Strasser, COO of Water Charity

How long have you been using Twitter and whose idea was it?
A few months.  I believe we must be involved everywhere.

What have you enjoyed so far while using Twitter?
I’ve met many interesting people, and have made several valuable business contacts.

Have there been any instances of followers doing something wonderful for you?
Several people have written blogs and articles about Water Charity.

What has been your biggest challenge to date?
Twitter is very time consuming, and addictive to boot.

Do you have a Twitter tip for other charities?
You must use several third party applications to conserve your time and multiply your effectiveness.  Apps like TweetDeck and TweetLater are invaluable.

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Would your charity / non-profit like to take part in our questions and answers? If so follow this link for instructions: Twitter charity interview questions